Purchases

Purchases, cancellation and refunds

Last updated: 8 October 2026

This page covers purchases in the Get Busted app. The seller is Snikkerbua Holding AS, org. no. 927 118 300, Voldgata 27, 2000 Lillestrøm, Norway, kontakt@getbusted.no. You must be at least 18 years old to buy in the app. The rules for using the app are in Terms of use.

In short

• All purchases are one-time purchases through the App Store or Google Play. There are no subscriptions and no automatic payments.
• The payment goes through Apple or Google, who also handle refund requests under their own rules.
• If something you have bought does not work as it should, we fix it. If we cannot, you are entitled to a price reduction or to your money back.
• Because the content is delivered straight away, you lose the right to cancel once you have given your consent in the store's payment dialog. Read more under Right to cancel.

What you buy

The app is free to download and gives you 50 free cards from Original every night. You can buy theme packs, the Get Fu**ed level, the Night Pack (a pack of your choice plus the Get Fu**ed level) and Busted+ (all packs). The price is shown in the store before you confirm the purchase, and includes VAT. Prices can vary between countries. You enter into the purchase when you confirm it in the store. The content unlocks as soon as the purchase is confirmed, and the app saves your purchase so you can play without an internet connection. What you may use the content for is set out under Content and rights in Terms of use.

Busted+ and packs still to come

Busted+ gives you access to all packs in the app, including new card packs and levels that Snikkerbua Holding AS itself releases in the Get Busted app, for as long as we offer the app. You do not pay extra for new packs that are part of the app's normal range of packs. This does not include:

• a separate app or another game
• content made with or sold by a third party, if it is clearly marked as not included in Busted+
• limited-time content that we have expressly announced is an extra

It is up to us to decide how many packs are released, and when. Busted+ is a one-time purchase with no subscription. There are no automatic renewals.

Packs with a later release date are shown as "Coming soon" and cannot be bought individually until they are released. Busted+ unlocks them automatically on the release date. If a pack is delayed, it unlocks when it arrives.

Price

The price you see in the store when you buy is the one that applies. Price changes do not affect what you have already bought.

Right to cancel

Purchases in the app are digital content that is delivered straight away once the purchase is confirmed. When you buy, you expressly consent to delivery starting immediately and acknowledge that you lose your right to cancel. So you have no right to cancel purchases in the app (in the UK: regulation 37 of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; in the EU/EEA: the consumer rules in your country). Your right to a refund from Apple or Google is described below, and your rights if something is faulty are not affected.

Refunds from Apple and Google

Apple and Google take the payment and handle refunds under their own rules. The rules can change, so always check the current rules with the store:

• iPhone: Apple's information on refunds. You request a refund at reportaproblem.apple.com with the Apple ID you bought with.
• Android: Google's information on refunds in Google Play.

If you bought something by mistake, you can write to kontakt@getbusted.no and send the receipt or order number from Apple or Google. We will help as far as we can, but the refund is made through Apple or Google.

Faulty purchases

Content you have bought should work as described. If it is faulty, for example a pack does not unlock or cannot be restored, you have rights under the Consumer Rights Act 2015 if you live in the UK, or under the consumer rules in your country if you live in the EU/EEA. First try "Restore purchases" in the app, with the same Apple ID or Google account you bought with. If that does not help, write to kontakt@getbusted.no within a reasonable time after you discover the problem and describe it, ideally with the receipt, your phone and the app version. We will fix the problem as quickly as we can, for example with an update, which you may need to install. If we cannot fix it within a reasonable time, you are entitled to a price reduction or to cancel the purchase and get your money back. This does not limit your rights as a consumer under the law.

Questions and complaints

Write to kontakt@getbusted.no. Who you can complain to if we cannot agree is set out under Governing law and disputes in Terms of use. How we handle personal data is explained in the privacy policy.